Guide

Employer, insurer, and TPA intake

Institutional requests need clean scope, consent, and a named business contact.

Coordination only, not diagnosis or treatmentNo doctor ranking or guaranteed appointmentHospital bills remain separate from coordination feesSensitive records move only through an agreed safer handoff
Request

Separate employee support from clinical decisions

The desk can help with route coordination and logistics, not care decisions or insurance coverage rulings.

  • Consent
  • Scope
  • Business contact
  • No coverage ruling
Reporting

Keep reports operational

Updates should cover coordination status, not clinical conclusions.

  • Status
  • Next step
  • Missing items
  • No diagnosis
China Medical Helpdesk

Submit a referral

Referral, supplier, and partner-intake standards for planned China medical-visit coordination.

Submit a referral