Employer, insurer, and TPA intake
Institutional requests need clean scope, consent, and a named business contact.
Coordination only, not diagnosis or treatmentNo doctor ranking or guaranteed appointmentHospital bills remain separate from coordination feesSensitive records move only through an agreed safer handoff
Separate employee support from clinical decisions
The desk can help with route coordination and logistics, not care decisions or insurance coverage rulings.
- Consent
- Scope
- Business contact
- No coverage ruling
Keep reports operational
Updates should cover coordination status, not clinical conclusions.
- Status
- Next step
- Missing items
- No diagnosis
China Medical Helpdesk
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Referral, supplier, and partner-intake standards for planned China medical-visit coordination.