Referral submission rules
Referrals should begin with non-sensitive route facts and a clear contact owner.
Send the route context first
The referral should describe goal, timing, records available, language needs, and service lane.
- Goal
- Timing
- Records available
- Language
- Service lane
Avoid sensitive files first
Partners should not send full records, IDs, or payment details through ordinary email or chat.
- No full records
- No IDs
- No payment cards
If this is not the right route
These related medical desks keep the request inside the medical coordination cluster while pointing it to a better first desk.
Visitors who are unsure whether the next step is checkup, second opinion, patient prep, or logistics.
Open route finderHospital-route coordinationChina Medical HelpSecond opinions, hospital routes, visit-day support, and Shanghai hospital coordination.
Open medical coordinationMedical-visit logisticsChina Care TripHospital-area hotels, family roles, arrival timing, transport, and post-visit buffers.
Open logistics deskSubmit a referral
Referral, supplier, and partner-intake standards for planned China medical-visit coordination.