Supplier standards
Suppliers need written scope, privacy discipline, and escalation rules.
Coordination only, not diagnosis or treatmentNo doctor ranking or guaranteed appointmentHospital bills remain separate from coordination feesSensitive records move only through an agreed safer handoff
Minimum supplier expectations
Every supplier should keep a narrow practical role and avoid clinical claims.
- Written scope
- Privacy
- No medical advice
- Escalation path
Make responsibility clear
Families should know who fulfills transport, hotel, translation, companion, and coordination tasks.
- Transport
- Hotel
- Translation
- Companion
- Coordinator
Related medical desks
If this is not the right route
These related medical desks keep the request inside the medical coordination cluster while pointing it to a better first desk.
Route finderChina Med Helpdesk
Visitors who are unsure whether the next step is checkup, second opinion, patient prep, or logistics.
Open route finderHospital-route coordinationChina Medical HelpSecond opinions, hospital routes, visit-day support, and Shanghai hospital coordination.
Open medical coordinationMedical-visit logisticsChina Care TripHospital-area hotels, family roles, arrival timing, transport, and post-visit buffers.
Open logistics desk China Medical Helpdesk
Submit a referral Submit a referral
Referral, supplier, and partner-intake standards for planned China medical-visit coordination.