Referral desk operating model
Good referrals protect the patient, the partner, and the hospital route.
Coordination only, not diagnosis or treatmentNo doctor ranking or guaranteed appointmentHospital bills remain separate from coordination feesSensitive records move only through an agreed safer handoff
Start with non-sensitive routing facts
Referral partners should send route context first, not full records by default.
- Goal
- Timing
- Records yes or no
- Language need
No partner can promise clinical outcomes
Partners must not promise doctors, hospital access, prices, or results.
- No doctor guarantee
- No hospital fee quote
- No outcome promise
Related medical desks
If this is not the right route
These related medical desks keep the request inside the medical coordination cluster while pointing it to a better first desk.
Route finderChina Med Helpdesk
Visitors who are unsure whether the next step is checkup, second opinion, patient prep, or logistics.
Open route finderHospital-route coordinationChina Medical HelpSecond opinions, hospital routes, visit-day support, and Shanghai hospital coordination.
Open medical coordinationMedical-visit logisticsChina Care TripHospital-area hotels, family roles, arrival timing, transport, and post-visit buffers.
Open logistics desk China Medical Helpdesk
Submit a referral Submit a referral
Referral, supplier, and partner-intake standards for planned China medical-visit coordination.