Guide

Translator and companion standards

The companion role is practical and language-focused, not clinical.

Coordination only, not diagnosis or treatmentNo doctor ranking or guaranteed appointmentHospital bills remain separate from coordination feesSensitive records move only through an agreed safer handoff
Can do

Support communication and logistics

Interpreters can help with language, wayfinding, timing, and family notes.

  • Interpretation
  • Wayfinding
  • Timing
  • Family notes
Cannot do

Do not replace clinicians

No interpreter should diagnose, interpret results medically, or choose treatment.

  • No diagnosis
  • No clinical interpretation
  • No treatment choice
China Medical Helpdesk

Submit a referral

Referral, supplier, and partner-intake standards for planned China medical-visit coordination.

Submit a referral